1. Service Limitations

ShineNest Services provides cleaning services for homes, offices, and during move-in/move-out situations. While we strive to deliver the highest quality of service, we want to make customers aware of certain limitations:

• Our services are designed to improve your environment, comfort, and create a cleaner space, not to diagnose, prevent, or treat any health conditions.
• While we use eco-friendly products that are generally safe, we cannot guarantee they will be suitable for all individuals with severe allergies or sensitivities.
• Our cleaning services should not be considered as a replacement for professional pest control, mold remediation, or hazardous material removal.

2. No Health or Medical Claims

ShineNest Services does not make any claims that our cleaning services will:

• Cure, treat, or prevent any disease or ailment
• Completely eliminate all allergens or pathogens from your environment
• Guarantee the prevention of any health conditions or symptoms

Any references to health benefits, such as "improve your lifestyle" or "create a healthy environment," are general statements about the benefits of a clean space and not specific medical claims.

3. Property Damage

While our cleaning professionals are trained to take the utmost care with your property, please understand that:

• We are not liable for damage to items that were improperly installed, previously damaged, or inherently defective.
• We request that customers notify us of any special handling requirements for delicate or valuable items in advance.
• Any claims for damage must be reported within 24 hours of service completion.

4. Satisfaction Guarantee

Our satisfaction guarantee means that if you're not happy with any area we've cleaned, we'll return to clean it again at no additional cost if you notify us within 48 hours. This guarantee does not constitute a warranty of any kind regarding outcomes or results of our services.

5. Individual Results May Vary

The results of our cleaning services may vary depending on:

• The initial condition of the space being cleaned
• The age and condition of surfaces, fixtures, and materials
• Environmental factors beyond our control

Before and after photos shown on our website represent actual results but should not be considered as guarantees of identical results for all customers.

6. Third-Party Information

Our website may contain links to third-party websites or information about cleaning methods and products. This information is provided for convenience only, and we make no representations regarding the accuracy or reliability of such third-party content.

7. Limitation of Liability

In no event shall ShineNest Services be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of our services.

8. Contact Us

If you have any questions about this Disclaimer, please contact us at:

ShineNest Services
26 Jalan Tun Sambanthan
Kuala Lumpur Sentral
50470 Kuala Lumpur, Malaysia
[email protected]
+60 3-2730 7812